Privacy Policy

Effective date: March 10, 2026

1. Who We Are

GFX Hawker is a digital agency that provides services such as social media management, paid advertising support, content planning, website services, SEO-related work, business automation, and AI-powered workflow solutions for businesses and brands.

Website: https://gfxhawker.com/
Support domain used for business and app-related pages: https://gfxhawker-mail.com/

2. Information We Collect

We may collect the following categories of information:

2.1 Information you provide directly

• Your name, business name, email address, phone number, and other contact details.
• Project details, service inquiries, onboarding information, and communication records.
• Content, files, creative briefs, brand assets, or account access details you provide for service delivery.

2.2 Information collected automatically

• IP address, browser type, device type, pages visited, time spent, referring pages, and basic website analytics data.
• Technical logs used for security, debugging, uptime monitoring, and system performance.

2.3 Information from connected platforms and tools

If you connect or authorize third-party platforms for service delivery, we may receive limited business-related information from those platforms, depending on the permissions granted.

• Social media account details needed to manage or analyze social accounts.
• Advertising account information needed to create, monitor, or optimize campaigns.
• Business asset details, page details, lead-related information, or reporting data required to provide contracted services.

3. How We Use Information

We use collected information for clear business purposes, including:

• To respond to inquiries and communicate with you.
• To deliver our digital marketing, automation, AI agent, and business support services.
• To manage campaigns, content workflows, social media activity, and technical setups.
• To improve service quality, system reliability, automation logic, and client experience.
• To maintain security, prevent abuse, detect errors, and troubleshoot technical problems.
• To comply with legal obligations and enforce our terms where necessary.

4. Why We Process User Data

We process data only when it is necessary to operate our website, communicate with users, deliver requested services, manage connected business tools, maintain security, and improve the quality of our systems and service workflows.

If platform data is accessed through approved integrations, it is used only for the purpose of delivering or supporting the requested service, account operation, campaign activity, automation workflow, reporting, or business communication.

5. Meta Platform and Related Data

If our tools or services interact with Meta platforms such as Facebook, Instagram, Messenger, WhatsApp, or Meta business tools, we may process business-related data needed to support connected workflows, advertising operations, social account management, communication flows, analytics, approvals, or automation.

• We do not sell platform data.
• We do not use platform data for unrelated purposes.
• We use such data only as needed to provide requested services, maintain systems, or operate approved integrations.

6. Sharing of Information

We may share information only in limited cases such as:

• With service providers, infrastructure providers, or software tools that help us operate our website or deliver services.
• With business tools and platforms that are necessary for campaign management, analytics, communication, file handling, or automation.
• When required by law, regulation, legal process, or to protect legitimate rights, safety, or systems.

We do not sell personal information to third parties.

7. Data Retention

We keep information only for as long as it is reasonably necessary for service delivery, communication, record-keeping, legal compliance, troubleshooting, security, and legitimate business operations.

When information is no longer needed, we may delete, anonymize, or securely archive it as appropriate.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, or loss. However, no online system can guarantee absolute security.

9. Cookies and Analytics

Our websites or tools may use cookies, analytics tools, and related technologies to improve website functionality, understand traffic patterns, remember preferences, measure performance, and maintain security.

You may control cookies through your browser settings, though some features may not work properly if cookies are disabled.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.

You may also request that we delete data associated with your use of our services or connected apps, subject to legal, security, or operational retention requirements.

11. User Data Deletion

If you want your data deleted from our systems or from a connected app experience, please follow the instructions on our dedicated deletion page:

https://gfxhawker-mail.com/data-deletion

12. Third-Party Links and Services

Our website and systems may link to or integrate with third-party websites, platforms, or tools. We are not responsible for the privacy practices of third-party services, and you should review their policies separately where relevant.

13. Children’s Privacy

Our services are intended for businesses, professionals, and general users in a business context. We do not knowingly collect personal data from children under the age required by applicable law without appropriate legal basis or authorization.

14. International Data Handling

Depending on the tools, hosting providers, or service platforms used, information may be processed in different countries. By using our website or services, you understand that data may be handled in locations where our systems or service providers operate.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect service changes, legal requirements, security improvements, or operational changes. The updated version will be posted on this page with a revised effective date.

16. Contact

For privacy-related questions or requests, please contact us through the contact method listed on our official website or app support domain.